Privacy Policy
Version 1.0
Effective from: 3 August 2026
1. Introduction
At Myofascial Motion Limited ("we", "us" or "our"), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under UK data protection law.
By using our website, purchasing the Positioning & Growth Programme, or interacting with our services, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.
2. Who We Are
Myofascial Motion Limited
Company Number: 17060300
Registered Office:
8 Bond Street Row
Brighton
England
BN1 1RD
Email:
For the purposes of UK data protection legislation, Myofascial Motion Limited is the Data Controller.
3. Information We Collect
Depending on how you interact with us, we may collect the following information.
Identity Information
- Name
- Billing information
- Company or business name (where provided)
Contact Information
- Email address
- Telephone number (where provided)
Account Information
- Kajabi account details
- Login activity
- Programme progress
- Community participation
Payment Information
Payments are securely processed by our payment providers.
We do not store your full debit or credit card details.
Communications
We may retain:
- emails
- support requests
- coaching submissions
- community posts
- questionnaire responses
- feedback
- testimonials
Technical Information
Including:
- IP address
- browser type
- device type
- operating system
- pages visited
- referring website
- cookies
- analytics information
4. How We Use Your Information
We use your information to:
- provide access to the Programme;
- manage your Kajabi account;
- process payments;
- communicate with you regarding your purchase;
- deliver coaching sessions;
- provide customer support;
- improve our Programme;
- administer the online community;
- respond to enquiries;
- comply with legal obligations;
- prevent fraud and misuse of our services.
Where you have given consent, we may also use your information to send news, updates and information about future programmes or services.
You may unsubscribe from marketing communications at any time.
5. Our Legal Basis for Processing
Under UK GDPR we process personal information using one or more of the following lawful bases.
Contract
Where processing is necessary to provide the Programme you have purchased.
Legitimate Interests
Including:
- improving our services;
- preventing fraud;
- providing customer support;
- maintaining Programme security;
- understanding how our Programme is used.
Consent
Where you have specifically agreed to receive marketing communications.
Legal Obligation
Where we are required to comply with applicable law.
6. Cookies
Our website and Programme platform may use cookies and similar technologies to:
- remember your preferences;
- keep you signed in;
- improve website performance;
- understand how visitors use our services.
Some cookies are essential for the operation of the website.
Others help us improve the user experience through anonymous analytics.
You may manage cookies through your browser settings.
Disabling certain cookies may affect the functionality of the website.
7. Third-Party Providers
To deliver the Programme we use trusted third-party service providers.
These may include:
- Kajabi (course delivery and community)
- Stripe (payment processing)
- Zoom or similar services (where applicable)
- Google Analytics
- Meta (Facebook/Instagram) advertising tools
- Email marketing platforms
These providers process information only as necessary to deliver their services and are responsible for maintaining appropriate security measures.
We do not sell your personal information to third parties.
8. Marketing Communications
Where you have opted in, we may send information about:
- future programmes;
- educational content;
- events;
- workshops;
- products;
- special offers.
You can unsubscribe at any time using the link contained within our emails or by contacting us directly.
Unsubscribing from marketing communications will not affect important service emails relating to your purchase.
9. Community Participation
The Positioning & Growth Programme includes a private online community.
Information you voluntarily post within the community may be visible to other participants.
Please avoid sharing confidential, commercially sensitive or personal information that you would not wish other members to see.
We encourage respectful discussion but cannot control how other participants may use information voluntarily shared by you.
10. Coaching Sessions & Recordings
Live coaching sessions may be recorded for educational purposes.
If you choose to participate during a recorded session, your:
- name;
- voice;
- image (if camera enabled);
- comments;
- questions
may appear within those recordings.
These recordings are made available only to Programme participants unless you provide additional permission for wider use.
11. Testimonials
If you voluntarily provide feedback, testimonials or reviews, we may ask your permission to use them within our marketing materials.
Where we wish to use your full name, business name or photograph, we may seek your additional consent.
You may withdraw this consent at any time by contacting us.
12. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary.
Typically:
Customer account information may be retained while your Programme access remains active.
Purchase records may be retained for accounting and legal purposes.
Marketing records are retained until you unsubscribe or request removal.
Community posts may remain available while the Programme Community exists unless removal is requested and reasonably practicable.
13. International Transfers
Some of the service providers we use may process information outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
14. Data Security
We take reasonable technical and organisational measures to protect your information.
These include:
- secure payment processing;
- password-protected accounts;
- encrypted communications where appropriate;
- restricted administrative access.
While we take security seriously, no online system can ever be guaranteed to be completely secure.
15. Your Rights
Under UK GDPR you may have the right to:
- access your personal information;
- request correction of inaccurate information;
- request deletion of your information;
- restrict processing;
- object to certain processing;
- request portability of your information;
- withdraw consent where processing relies upon consent.
To exercise any of these rights, please contact us using the details below.
16. Complaints
If you are unhappy with how we handle your personal information, we would appreciate the opportunity to resolve the matter first.
Please contact us at:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
17. Changes to this Policy
We may update this Privacy Policy from time to time.
The most recent version will always be available through our website or Programme platform.
Where changes are significant, we will make reasonable efforts to notify affected participants.
18. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Myofascial Motion Limited
Company Number: 17060300
8 Bond Street Row
Brighton
England
BN1 1RD
Email: [email protected]